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Information Technology Strategy

Victorian Government


The Information Technology Strategy charts the Victorian Government’s direction over the next four years for open information, digital services, strong modern systems and increased capability.

Its goal is to give guidance to decision-makers in the public service and provide insight into government’s approach in the Information and Communication Technology sector.

This strategy positions information technology as supporting the design and delivery of good policy.

Strategy overview

  • Open information and data
  • Holistic management of information
  • Systemic approach to government data sharing
  • Government information and data is accessible by the staff and systems in order to deliver better services and policy
  • Government data is managed holistically to remove duplication and gaps
  • Government information and data is open and available for business and research purposes.
Key Actions
  • Create a data agency that will better use and share data and information to improve policy making and service design
  • Focus release of government data on value and quality
  • Negotiate with Commonwealth to access data sets for policy and services
  • Build data analytics capacity
  • Reform the Freedom of Information Act 1982 (Vic) and the Office of The Freedom of Information Commissioner
  • Develop an Information Management Framework
  • Digital services
  • Mobile delivery
  • Digital engagement with citizens
  • Victorians are able to transact with government services and information in a way that is useful, easy and always available
  • They are able to participate in system and policy design simply and easily
Key Actions
  • Service Victoria’s development of a digital distribution channel for simple, high volume transactions
  • Consolidate government’s digital presence
  • Develop a framework and standards for digital assets
  • Develop government consultation and collaboration platform
  • Modern staff productivity systems
  • Sharing corporate systems
  • Shared technology services
  • Cloud-based systems
  • Improved security
  • Government employees have a modern, agile workplace
  • Government systems are secure and support efficient, joined-up services for Victorians
  • Government systems and technology take advantage of cloud-delivered services
Key Actions
  • Finalise CenITex’s governance arrangements and establish a performance management framework
  • Define the modern employee ICT workplace
  • Determine the case for shared corporate systems: e.g. Finance, Human Resources, Payroll
  • Develop clearer advice for cloud procurement and whole of government procurement
  • Develop a cyber strategy for the Victorian government
  • Develop a State Emergency Response plan for cyber security
  • Strengthening ICT project delivery and probity
  • Strengthening ICT procurement
  • Transform willingness to engage
  • Increased awareness of contemporary technology approaches
  • ICT projects are overseen by executives who are trained, empowered and accountable
  • Staff are trained to procure based on contemporary technology solutions
  • There is engagement to understand real user needs
  • Staff have the skills and capability required to incorporate new approaches in their operations
Key Actions
  • Deliver targeted training for executives for their role on the boards of ICT projects
  • Strengthen advice and guidance on ICT project delivery planning
  • Launch a public dashboard of ICT projects over $1m
  • Use the Public Sector Innovation Fund to identify projects that will build ICT capability
  • Build VPS open data capability and understanding through a number of engagement mechanisms