Skip to main content

Year 1: Progress Report 2016/17

The annual report card on the Victorian Government Information Technology Strategy is now available and shows significant progress in the past year.
Most actions have been delivered or are on track, setting the foundation for the next stages in delivering a more cohesive approach to government’s use of technology, and improving how Victorians engage with Government.
Of the 26 actions in the first year action plan, as of 30 June 2017:

  • 24 are fully complete
  • two actions remain open and are being tracked to completion as part of the year two plan.

Much of the work completed in the past year relates to reviews and developing performance frameworks, and generally developing strategies or analysis that will inform the next stages.
Importantly, two of the actions have led to two major RFT’s (requests for tender) being released to market for whole of Victorian Government Finance and Human Capital Management systems.
Making this progress was a joint effort by many departments across Government.

  • 2016
    • June
      • Action #1
        Action

        Introduce legislation to reform the FOI Act 1982 (Vic) and the Office of the Freedom of Information Commissioner.

        Status

        COMPLETED on 22 June 2016, the Hon. M. Pakula introduced the Freedom of Information Amendment (Office of the Victorian Information Commissioner) Bill 2016.

        Next Steps

        Finalise legislation and establish FOIC Commisioner.

      • Action #23
        Action

        Review and update the ICT Governance Education Program for executives sitting on ICT project boards.

        Status

        COMPLETED

        An internal review and update of the ICT Governance Education Program was undertaken, following consultation with the CIO Leadership Group.

        Next Steps

        The review recommended minor changes which were implemented, pending creation of the ICT Capability uplift plan (Action 26).

    • July
      • Action #12
        Action

        Develop a statement of direction for a workplace ICT environment with a supporting implementation roadmap.

        Status

        COMPLETED

        The Workplace Environment Statement of Direction includes an implementation roadmap. The statement was approved by the Victorian Secretaries Board following consultation with departments, Victoria Police and CenITex.

        Next Steps

        Work with departments and CenITex for ongoing implementation.

      • Action #20
        Action

        Finalise CenITex’s governance arrangements.

        Status

        COMPLETED

        Changes to CenITex governance arrangements were approved by the Minister for Finance in mid-June and noted by the Victorian Secretaries Board in June 2016.

        The CenITex Enabling Order to amend CenITex governance arrangements was approved by the Governor in Council on 12 July 2016 and published in Government Gazette G28 (page 1853) on 14 July 2016.

        Next Steps

        N/A

      • Action #22
        Action

        Develop and implement a series of changes to improve ICT project delivery (ICT Dashboard; quality assurance; independent advice).

        Status

        COMPLETED

        The ICT Dashboard covers 187 agencies and was launched on 14 July 2016.

        The approach for quality assurance and independent advice has been completed and approved by government.

        Next Steps

        DPC to establish procurement panels for independent advice and quality assurance to ease procurement of these services.

    • August
      • Action #13
        Action

        Develop a statement of direction for a Victorian Government data network, including a future design supported by an implementation roadmap and preliminary business case.

        Status

        COMPLETED

        The Network and Cyber Security Statement of Direction was approved by the Victorian Secretaries Board.

        The statement of direction supports future design and includes an implementation roadmap and preliminary business case.

        Next Steps

        Work with CenITex, VicTrack and DTF regarding implementation.

      • Action #16
        Action

        Develop a statement of direction for human resources systems that will support a common systems approach for human resources for the government.

        Status

        COMPLETED

        The Human Resources Systems Statement of Direction was approved by the Victorian Secretaries Board.

        Next Steps

        Identify a first department and initiate a project. DPC is working with DELWP as the first department and the government went to market in March for implementation.

      • Action #17
        Action

        Develop a statement of direction for financial systems that will support a common systems approach to finance for the government.

        Status

        The Finance Systems Statement of Direction was approved by the Victorian Secretaries Board

        Next Steps

        Identify a first department and initiate a project. DPC is working with DTF as the first department and the government went to market in March for implementation.

    • September
      • Action #2
        Action

        Review how the government measure the release of data by developing performance indicators for quality and usefulness.

        Status

        COMPLETED

        Performance Indicators have been developed and published on the Data.Vic website following wide consultation. An opportunity for further comment remains open.

        Next Steps

        Refer to the IT Strategy Action Plan 2017-18, action 1, for next steps.

      • Action #21
        Action

        Establish a performance management framework for CenITex.

        Status

        COMPLETED

        The performance management framework was developed by CenITex in consultation with its Board and customers. The CenITex Board approved the framework on 29 September 2016.

        Next Steps

        CenITex to operate under the framework in consultation with its customers.

      • Action #24
        Action

        Review how the government procures ICT.

        Status

        COMPLETED

        A review was undertaken within DPC to examine existing procurement arrangements, processes and tools, including ICT services obtained through the eServices Register. The Victorian Government Purchasing Board and the CIO Leadership Group were consulted on the process to establish State Purchase Contracts.

        Further, the government successfully undertook a streamlined procurement approach for cross-government ICT purchasing in its market approach for Finance and Human Capital Management systems (under Actions 16 and 17).

        Next Steps

        Review the software platform that is currently in use to deliver the eServices Register, with a view to enhancing functionality and ease of use.

        Refer to the IT Strategy Action Plan 2017-18, action 30, for next steps.

    • October
      • Action #7
        Action

        Develop a unified consultation and collaboration platform.

        Status

        COMPLETED

        The Consultation and Collaboration Platform has been developed and successfully piloted with Regional Development Victoria in the Department of Economic Development, Jobs, Transport and Resources.

        Since launch more than 75 consultations have been either completed, are underway or planned for release.

        Next Steps

        Further enhancements to the platform are in plan; focus is on tools to build audience and better analytic capability.

    • December
      • Action #3
        Action

        Develop an information management framework.

        Status

        COMPLETED

        The Information Management Framework was approved by the Chief Information Officers Leadership Group.

        Next Steps

        The framework is now guiding policy and standards.

        Refer to the IT Strategy Action Plan 2017-18, action 2, for next steps.

      • Action #8
        Action

        Pilot an API Gateway to facilitate sharing between agencies and the community.

        Status

        COMPLETED

        VicRoads piloted the citizen-facing Live travel time data API that publishes real-time open datasets to improve travel conditions for Victorians.

        The API broadcasts emergency road closures, travel times and variable speed limits.

        Lessons learnt from the pilot have been shared with DHHS which established a Web API Gateway platform for use by all departments.

        Next Steps

        Finalisation and approval of the whole-of-government API Strategy. Refer to the IT Strategy Action Plan 2017-18, action 9, for next steps.

      • Action #14
        Action

        Develop a statement of direction, and an overarching strategy for cyber security.

        Status

        COMPLETED

        The Network and Cyber Security Statement of Direction was approved by the Victorian Secretaries Board.

        The Cyber Security Strategy was developed by the Cyber Security Strategy Group (CSSG), composed of subject matter experts from the Victorian Government, the Commonwealth Government and major enterprises.

        The strategy has been completed and approved. Public release in August 2017.

        Next Steps

        The Cyber Security Strategy outlines a three year rolling program of work, which will commence in July 2017.

      • Action #18
        Action

        Develop standards and improved procurement models for government agencies to access cloud services.

        Status

        COMPLETED

        The Cloud-based ICT Services Checklist provides guidance.

        The improved procurement model has been completed, following consultation with government Chief Procurement Officers.

        Next Steps

        Further guidance on data sovereignty in relation to cloud services is being provided in a Cloud Considerations paper due for release by 30 September 2017.

      • Action #25
        Action

        Undertake a Public Sector Innovation Fund project with Code for Australia (Code for Victoria).

        Status

        COMPLETED

        Code for Victoria has delivered three tools that are live and running at DELWP, Victoria Legal Aid (VLA) and DTF.

        The value of embedding external capability has also been demonstrated through each department adopting new ways of working. VLA has introduced a full-time service design role, and both VLA and DELWP have extended their fellowship team directly with Code for Australia.

        Next Steps

        From this success, a new round of Code for Victoria – Women in Tech (focusing on all-female fellowships) was launched by the Special Minister of State in March 2017.

  • 2017
    • January
      • Action #4
        Action

        Create a data agency that will better use and share data and information to improve policy making and service design.

      • Action #26
        Action

        Develop an upskilling plan for ICT capability within the government.

        Status

        INITIAL PLAN COMPLETED, undergoing validation

        The plan has been completed in draft form. Additional improvements and a further round of validation and consultation is being undertaken to develop the program of works to set the ICT Capability Uplift program foundation and create further stakeholder buy-in.

        Next Steps

        Refer to the IT Strategy Action Plan 2017-18, action 29, for next steps on completion of plan.

    • February
      • Action #9
        Action

        Develop a framework and standards for digital assets, including mobile apps, websites and other digital services.

        Status

        COMPLETE

        The Digital Standards for Victoria framework contains a comprehensive series of standards, guides and advice has been completed and published in July 2017.

        Next Steps

        Ongoing promotion of use through existing committees and channels.

    • March
      • Action #5
        Action

        Identify potential master data sets and design the cross-sharing of these data sets with a supporting business case.

        Status

        COMPLETED

        A list of potential master data sets is included in the Master Data Approach.

        A supporting business case has been developed for employee identity master data set (see Action 15 in the Victorian Government IT Strategy 2016 to 2020).

        Next Steps

        Ongoing prioritisation of master data set list and proposing of cross-sharing projects as business sponsors are identified.

      • Action #15
        Action

        Develop a statement of direction for staff/ contractor identity management, with a supporting implementation roadmap and business case to enable workplace, shared services, and network standardization.

        Status

        COMPLETE

        The Workforce Identity and Access Management Statement of Direction was approved by the Victorian Secretaries Board.

        The Statement of Direction contains Identity Schema as a key deliverable in support of action 5.

        The preliminary business case and roadmap calls for the development of an Identity and Access Management strategy.

        Next Steps

        Develop a Workforce Identity and Access Management Strategy, Implementation Plan and Governance Model to support the Statement of Direction and identify projects arising from the Strategy.

        Develop a Workforce Identity and Access Management framework and associated key policies and standards to govern Workforce Identity and Access Management.

        Refer to the IT Strategy Action Plan 2017-18, actions 16 and 17, for next steps.

    • April
      • Action #6
        Action

        Explore options for the long term storage of data, which should aid discovery, increase security and improve availability of government information.

        Status

        COMPLETED

        A paper outlining options for the long term storage of data has been developed with the focus on aiding discovery, increasing security and improving availability of government information.

        Next Steps

        Selection of preferred option and how to progress.

      • Action #19
        Action

        Develop a statement of direction and implementation plan for automated briefing processes and associated document & information management to support streamlined government briefing.

        Status

        COMPLETED

        The Automated Briefing and Correspondence Statement of Direction was approved by the Victorian Secretaries Board.

        Next Steps

        Refer to the IT Strategy Action Plan 2017-18, action 18, for next steps.

    • May
      • Action #10
        Action

        Review government’s digital presence with a view to consolidation where it will make information discovery easier for citizens, and develop a framework for delivery.

        Status

        COMPLETED

        A Single Digital Presence (SDP) business case has been completed, outlining the need for change and consolidation from a customer perspective and overall costs savings to DPC, and a framework for delivery around centralised provision of services and specialist capability to deliver the required customer experience.

        The single digital model and framework for delivery has been designed to be highly scalable with a view to providing a proof of concept for a whole of government solution.

        Next Steps

        Successfully deploying SDP for DPC proves the concept for consideration of a wider roll out to the rest of government. Refer to the IT Strategy Action Plan 2017-18, action 10.

    • June
      • Action #11
        Action

        Development of Service Victoria, including the development of a digital distribution channel for simple, high volume transactions.

        Status

        COMPLETED

        The Service Victoria program has delivered its core technology platform and launched a private alpha of its digital service. Refinements to the customer website continued following user testing and feedback. In preparation for its beta release towards the end of 2017 Service Victoria is working to connect services from in-scope agencies and launch the first tranche of publicly available digital transactions.

        Next Steps

        Service Victoria is on track to launch its first digital transactions to the community in 2018. Refer to the IT Strategy Action Plan 2017-18, action 12.